FAQ
Why is the bird on the right-hand upside down?
What materials do you use?
The gloves we offer we use a 100% Acrylic yarn, sustainable & water soluble
Why acrylic? For a few reasons, it's affordable, durable and more importantly washable. I also have allergies that rival Paul Pfeiffer from the wonder years and would like to wear my own products.
What sizes do you make?
We make a one-size fits most. They fit my giant husband's man hands while working in the garage, they also fit my 12 years old hands, who isn't allowed to wear them (calm down internet). We hope to one day offer multiple sizes, but right now the gloves have a stretch and fit most hands.
How do you care for your gloves?
- Depending on color or if you don't wash based on color, throw them in the damn machine. (Warm or cold, I am pretty sure hot shrinks all things, but don't @ me on that one, I could be making it up)
- Dry in a machine, lay flat or hang to dry, it's really up to. If I don't have a bounce sheet in my dryer, I don't wear the shit. #notanad #realtalk
Shipping & Delivery
Shipping is currently offered in Canada, the United Kingdom, and the United States via USPS. All orders are processed within 2-3 business days and shipped via USPS. If the Priority Shipping option is chosen, the order is processed within 1-3 business days and shipped via USPS Priority or Overnight with an expedited carrier. Holidays may cause shipping delays. All packages are shipped from Champlin, MN and transit times will vary depending on the shipping destination.
For International shipments, please allow up to 2-4 weeks after shipment for your order to arrive. Delays in Customs is common and out of our control. Buyer is responsible for any customs fees including taxes and duties. Please make sure you are familiar with your Country's taxes and duties before placing your order.
Contact hello@flipemthebird.com regarding the cost of international shipping.
Returning a product? No Shit?
We LOVE our products and we want you to LOVE your purchase. If for any reason you are unhappy with your purchase, you can return your item(s) within 14 days of the purchase date for a full refund or exchange. Shipping fees are non-refundable.
To return/exchange, please ship your unused, unworn item(s) to:
Flip'em the Bird, INC
11151 Hillsboro Court
Champlin, MN 55316
Please make sure to ship with a carrier that provides tracking. We are not liable for return packages that are lost in transit. Your local Post Office should be able to provide this service for a nominal cost.
Exchanges: Please provide a note in the package with your order number and the item(s) and/or size(s) you are exchanging for. The customer is responsible for the cost of the return shipping, however, we cover the shipping cost of the exchanged item(s) back to the customer.
Returns: Please provide a note in the package with your order number and the item(s) you are returning for a refund. The customer is responsible for the cost of the return shipping.
Please note, if you received free shipping on your order and the return causes your order to fall below the qualifying amount for free shipping, the normal shipping cost will be deducted from the refund.
Tracking your order
A tracking number will be emailed/SMS to you at time of shipping. Just please enter the right information, I don't work for the CIA, but I can find out shit. #fatfinger #yourhandsareprobablycold #whichiswhyyouarebuyingthesegloves100% Secure Orders
Using Shopify or Paypal checkout and payment processing. Please take a look at there privacy policy as it relates to checking out
https://www.shopify.com/legal/privacy
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Who does your photography?
We use Mary Wangen Photography, located in Minneapolis, MN. See the link below if you are in her area and would like to make an appointment.
http://marywangenphotography.com
Do you sell your gloves wholesale?
Reach out if you have specific questions. hello@flipemthebird.com or start your order here.